Software Maintenance Services Focused on Stability and Continuity!

Most of the systems we support are already live and in use. Some were built internally, others by agencies that are no longer involved. In many cases, the software works, but no one fully owns its long-term stability anymore. That’s where Acquaint Softtech steps in, by learning the system properly and taking responsibility for keeping it dependable.

The first priority is always impact. Problems affecting users or business operations are addressed immediately, while lower-risk issues are handled in a planned way. We avoid rushing fixes that introduce new problems. The goal is to restore stability without creating the next incident.

Prevention is a big part of the work. Many problems show warning signs long before users notice them. Through monitoring, regular reviews, and performance checks, we often catch issues early. That reduces downtime and avoids the stress of emergency fixes.

Yes, that’s very common. When Acquaint Softtech takes over, we don’t start by changing things. We first understand how the system behaves, where it’s fragile, and what knowledge is missing. Only then do we begin improving stability, carefully and without disrupting users.

Yes. The period right after launch is often when systems are most vulnerable. Real users behave differently than test cases. We focus on stabilizing applications during this phase so early success doesn’t turn into long-term technical debt.

The client always owns the software, data, and intellectual property. Acquaint Softtech’s role is to maintain and support the system, not to create dependency or control access.