Laravel support that keeps your app awake while you sleep.

Laravel maintenance covers seven core areas. One, security patching for Laravel core, PHP, and dependencies. Two, performance monitoring through Pulse and Telescope with monthly reports. Three, uptime monitoring and incident response. Four, code audits and refactoring of accumulated technical debt. Five, dependency upgrades and Composer audit fixes. Six, backup verification and disaster recovery testing. Seven, ongoing feature iteration and small enhancements. Specific scope per tier sits in the SLA section above.

Our Bronze tier starts at $1,200 per month and covers steady state applications with monthly security patching, uptime monitoring, and email support during business hours. Silver tier at $2,800 per month adds on call coverage, faster SLA response, monthly code reviews, and small feature work. Gold tier at $5,500 per month covers active product growth with weekly feature iteration, 24x7 on call, quarterly architecture reviews, and a dedicated engineer. Enterprise tier is custom priced based on application size, integration count, and compliance requirements.

Three published tiers and one custom enterprise tier. Bronze (response within 8 business hours, monthly patching, business hours support). Silver (response within 4 business hours, weekly patching, on call coverage during waking hours in your time zone). Gold (response within 1 hour for P1 incidents, 24x7 on call, dedicated engineer, weekly feature work). Enterprise tier with 30 minute P1 response, multi region support, dedicated team, and quarterly architecture reviews is priced per engagement.

Yes. Silver and Gold tier clients have on call coverage with documented escalation paths. P1 incidents (production down, payment broken, data loss risk) get acknowledged within the SLA window and worked on continuously until resolution. For one off emergencies without a maintenance contract we offer rescue engagements priced at $250 per hour for the first 40 hours, then standard rates apply once the immediate fire is contained.

Laravel core and security patches are applied within seven days of release for Silver and Gold tier clients, and within thirty days for Bronze tier. PHP runtime patches follow the same cadence. Composer dependency audits run weekly across all tiers with vulnerability scoring through GitHub Dependabot or Snyk. Critical zero day vulnerabilities trigger out of cycle patching across all tiers regardless of SLA window, because that risk does not respect schedules.

Bronze tier includes a quarterly code health report covering Larastan static analysis findings, test coverage trends, and outdated dependencies. Silver tier adds monthly code reviews on changes shipped in the previous month. Gold tier includes weekly code reviews and a quarterly architecture review with written recommendations. Full code audits as a standalone engagement are available for $4,000 to $12,000 depending on codebase size, regardless of maintenance tier.

Every maintenance engagement runs Laravel Pulse for real time application performance, Telescope for request and query tracing, and Sentry for error tracking. Silver and Gold tiers add custom dashboards in CloudWatch or Grafana, P95 and P99 latency budgets tracked against SLA, and slow query analysis with monthly improvement reports. Gold tier includes load testing twice a year to verify the application still holds its performance budget as it grows.

We do not host applications ourselves (we are not an infrastructure provider), but we manage hosting on your behalf on AWS, Azure, GCP, DigitalOcean, Laravel Forge, or Laravel Vapor as part of every maintenance engagement. Infrastructure stays in your accounts under your billing, we manage it through your IAM. That keeps your costs transparent, avoids vendor lock in, and means you keep ownership of the infrastructure if you ever change maintenance partners.

Major Laravel version upgrades (Laravel 9 to 12, for example) are scoped as a separate engagement because they require dependency audits, regression testing, and careful planning. Silver and Gold tier clients get a 15 percent discount on upgrade engagements when handled by us. More on our Laravel upgrade service page.

Yes. Bronze and Silver tiers run on 30 day rolling contracts with no long term lock in. Gold tier runs on a 90 day rolling contract because we assign a dedicated engineer who needs onboarding time. Cancellation requires written notice within the rolling window. Source code, infrastructure, runbooks, and monitoring stay with you. No exit fees, no data hostage situations.